Dynamics GP-related Consulting Services

Business Management Software Selection and Sales

SACI is in business to help you succeed with your business goals and objectives. Before we make any software recommendations, we work with you to understand your business and strategic goals. With that understanding and our broad background and knowledge of various ERP products (like Microsoft Dynamics GP), we’ll propose the solutions that will enhance your efficiency and ultimately improve your profitability. We also understand the importance of scalability as your business grows. Read More

Business Process Review & Restructuring

Your decision to implement or improve your business management software often forces your to review your overall organization and possibly restructure it. The SACI staff has the expertise to help you accomplish this.
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Technical Support

Dynamics GP, FRx, Microsoft Forecaster

Fast call back and issue resolution:

At SACI, we know that getting technical support is sometimes more frustrating than your software problem, and we pride ourselves on the support we deliver. It’s our goal to build solid relationships between our clients and support staff, and you’ll typically talk to the same SACI representative every time you call. You won’t have to re-explain your problem and environment on each call, saving you time and frustration. Our technicians really know our clients and understand their workflows and situations which leads to faster resolutions.

  • Screen Sharing: Because “a picture’s worth a thousand words,” we make extensive use of screen sharing. Your SACI technician can see exactly what you’re facing and can remedy your situation quickly whether you’re across town or across the country.
  • Service Pack Management: We recognize the importance of keeping service packs up-to-date, and you can rely on us to do that for you. By having the latest service packs in place, problems are fixed quickly and efficiently when they do arise, reducing possible downtime and frustration for you.
  • User Technical Support: SACI provides support to both your accounting and IT departments. We understand the goals of each and the importance of their smooth interaction for accurate data collection and reporting.

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Training

An ERP program, like Dynamics GP, is powerful and can automate and streamline your organization’s workflow… but only if your staff knows how to use it to its fullest advantage. Sadly, there’s a high failure rate with ERP systems, and most of it stems from a lack of understanding. In many cases, users only know approximately 10% of what their systems can do. Read More

Project Management for Business Management Software Implementation (ERP) –

A project can be defined as “a problem waiting for a solution.” When you choose SACI for project management, we take responsibility for planning, managing and delivering success.

Project management includes:

  • Scope
  • Timeline
  • Costs
  • Human resources
  • Communication
  • Implementation
  • Contingency plans

We understand the impact of each of these factors and integrate them for the desired result. Find out how partnering with SACI can leverage your ERP investment.

Custom Software Development

For some businesses, “out-of-the-box” solutions are adequate, but frequently when an element of complexity is introduced, those solutions fall short. With SACI, custom software development is both possible and affordable. We understand that your software must comply with your workflow… not the other way around… for maximum productivity.

We can develop either desktop or web applications that answer your needs and respect your budget.

Custom Report Writing

No matter how powerful your ERP program is, it probably won’t provide every report your company needs. The data will be collected but probably not presented in the format you’d like. Let SACI bring it all together for you.
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Outsourcing

If your organization faces software challenges for which you don’t have the manpower, skill or time to address, contact us.
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