Integrated business management software that aligns with your strategic goals… and helps you meet them.

Our mission is truly that simple and that straightforward… and it’s been in place and provided our direction for over twenty years.

We’re passionate about software. We realize it is merely a tool to advance our clients’ businesses, but it’s a tool that unlocks potential like nothing else can. In turn, those successful businesses advance their employees, their partners and their clients.

We believe our dedication to service not only sets us apart from our competition but creates positive, personal relationships with all of our stakeholders. We wouldn’t have it any other way.

Business Management: Profit

We understand that businesses are in business to make a profit, and that “profit” can be defined in different ways. It may be fiscal and measured by your bottom line, or it may be more intangible and measured by how well you meet your company’s mission, goals and objectives. It may also be a combination of the two.

However you define profit, our goal is to help you realize it, and the best way we’ve found to do that is to share in it through strategic planning. We want to understand your mission, goals and objectives before we begin. While you may be anxious to get started, we’ve found that taking extra time at the start to really learn your business saves time and money in the long run. We provide the most value to clients who bring us in during the research and planning stages of their ERP implementation.

At Smith and Allen Consulting, Inc., we firmly believe that every project must provide a return on your investment. Before we even discuss implementation, we’ll work with you to calculate the investment returns of our proposed solutions, so you’ll be confident that you’re making a sound business decision.

Business Operations: Process

The SACI staff is passionate about continuous improvement and finding innovations that support it. While we’re in the technology business, we know that business management software is only a tool. That is, it’s a means to an end, and not the end itself. We’ve found that many of our competitors, and some clients, miss this important point.

We believe that success, and ultimately your profitability, only come from continuously evaluating and improving your processes. Our most successful clients are the ones who really embrace that mindset. It may begin with a single entry of data and end with a paperless workflow. Although that sounds simple, there may be many operational changes needed in order to achieve it. Change is an integral part of ERP system implementations.  

Our mantra is: “You cannot improve what you do not measure.” Creating measurements creates improvements. Improvements create profitability. We believe it because we’ve seen it over and over in our two decades in business.

Human Resources: Personality

No business management software can run without people, and even the most automated systems still have people invested in the process. We know that successful organizations are the ones that respect their employees and understand that their human resources are really their greatest asset.

Investing the time and resources to train employees always provides a positive return. By helping your staff to become more productive, you boost morale. When morale is high, customer service and satisfaction increase as well. Those increases quickly migrate to your bottom line.  

Our goal is not simply to make a sale Instead, our decisions are made based on what’s right for our clients… rather than on what’s most profitable for SACI.

Very simply, we’re in the business software consulting business because we’re passionate about using technology to improve the business process. We want to explore how technology can improve your business, your profitability, your customer satisfaction and employee morale. We have worked hard to assemble a team of professionals and clients who embrace these shared beliefs allowing us to live our mission statement. 

Find out about SACI as A Partner.

It’s this experience and insight that we bring to the table when working with you to choose, implement or improve your ERP system. We know this process is not easy and has many steps, and that overlooking details can lead to dangerous or even catastrophic results. The accomplished team at SACI will understand your technology, personnel, workflow and performance measurements in order to create the right ERP system for your organization with the desired results.

Smith and Allen Consulting, Inc. is based in New York City with offices in New Delhi. We encourage you to contact us today to find out how we can improve your business operations together.

We know that integrating an ERP solution can greatly alter the way your company works. Though it is the ideal solution for streamlining your process control challenges, it is not a system that will benefit you without a bit of productive management and training to ensure you are getting the returns you expect. Ignoring the effects on the end user and assuming your new ERP system will magically solve all your problems without also implementing strategies for success is a dangerous outlook. The professionals at SACI know what it takes to avoid many of the pitfalls that can accompany an ERP implementation… and what’s needed to fix one you already have that may not be providing the outcomes you wanted.

When you rely on Smith and Allen Consulting, Inc. as your business management systems solution partner, you can rest assured that we put our knowledge, experience and passion to work for you so that you do, indeed, get the results you expect and a solid return on your investment.

Additionally, you can expect superior customer service because we simply love what we do.

It’s our passion for putting innovation to work that enables us to create solutions that will:

• Generate a return on your investment
• Allow you to make informed decisions based on the right data
• Improve the service you provide to your clients
• Create a better workplace: one that allows your staff to be more efficient and productive
• Provide you with data that’s accurate, secure and up-to-date
• Integrate all of your processes to provide you with the business intelligence you need to improve your profitability and grow your business