Belinda Allen, Smith & Allen Consulting, Inc. (SACI) aka Belinda the GP CSI.  Microsoft Professional, MCT and MVP.describe the imagedescribe the image

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Use Microsoft Dynamics GP Inventory Returns Part 1 (video)


If you use Microsoft Dynamics GP Purchase Order Processing (POP) to receive Inventory Items, you may need to occasionally return some of these items to the Vendor (or Supplier) you purchased them from.  The Purchase Order Processing module can handle this for you using the Returns Transaction Entry window.

Microsoft Dynamics GP Inventory Returns by Belinda, the GP CSI.


  • Return: This type allows you to reduce your Inventory quantities and inventory value.
  • Return w/Credit: This type allows you to reduce your Inventory quantities and inventory value AND issue and post a return in payables to reduce the amount you owe your vendor.  If you choose this option, you will still need to manually apply the return to the appropriate invoice using Apply Payables Document.

Check Boxes:

  • Replace Returned Goods: Checking this box indicates that you expect to receive replacements for the goods you are returning.  If the original Purchase Order has not been moved to history, the quantity you expect will be added to the PO.  If the PO has been moved to history, a new PO will be created.
  • Invoice Expected for Returned Goods: If your vendor will issue an invoice for the original amount, a credit memo and another invoice for the new amount (if you choose to replace the goods) then check this box.  If you choose the type “Return w/Credit” this option will be checked and dimmed out so you can change the field.

Use Microsoft Dynamics GP Inventory Returns Part 2 will follow and will cover the return types: Inventory and Inventory w/Credit.

Belinda (the GP CSI) Allen


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