Belinda Allen, Smith & Allen Consulting, Inc. (SACI) aka Belinda the GP CSI.  Microsoft Professional, MCT and MVP.describe the imagedescribe the image

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Dynamics GP Writeoff vs. Credit Memo


If you've used Microsoft Dynamics GP Receivables Management for a while, you've surely run across having a few cents left unpaid on an invoice. (I know Airplane fans, "Don't call me Shirley!")

Q: So what do you do? Write it off or issue a credit memo?

A: Depends where you want it to go

If you want the remaining amount to go against an account based on the invoice or a specific situation, you'll need to issue a credit memo.

If you want the remaining amount to go a generic "Write off" GL account, AND you'll use this account for all write offs, use the Write off feature. In the apply window, populate the write off field. To do this, you'll need to make sure that there is a default posting account setup for write offs!
Belinda (the GP CSI) Allen


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